Frequently asked questions

Everything you need to know before getting started with Sparky Site.

Getting started

What is Sparky Site? +

Sparky Site is a simple site, blog, and digital-products builder — build Pages, write Blog Posts, and list Digital Products, then publish to your own address. It works equally well for a personal site, a small business, or a blog.

Do I need to know how to code? +

No — everything is plain forms (title, images, content). No block-builder to learn, no theme files to edit.

Do I need a credit card to sign up? +

No — the Lite plan is free forever, no card required. You only pay if you choose to upgrade.

Content & publishing

What can I actually publish? +

Pages (like Home, About, Services), a Blog, and — on Plus and Max — Digital Products (a listing with a price and a "Buy Now" link, or a "Contact on WhatsApp" button instead, for a real retail-inquiry site with no cart or checkout complexity).

Can my site be in more than one language? +

Yes — Lite supports 2 languages, Plus supports 5, and Max is unlimited. Each page/post has its own content per language.

Can I use my own domain? +

Yes, on Plus and Max — point a CNAME at your site and set it in Settings. Your site stays reachable on its default address too, the whole time your custom domain is verifying.

Billing & plans

What happens if I cancel a paid plan? +

Your plan stays fully active through the period you already paid for. It simply doesn't renew after that, and your account moves to the free Lite plan.

Do you offer refunds? +

No — all payments are final, including for unused time in a billing period. See our Refund & Cancellation Policy for full details.

What payment methods are supported? +

We accept all major cards, UPI, and net banking via Razorpay.

Media & storage

Where do my images live? +

On Cloudinary — every plan gets a house-storage quota, with your own Cloudinary account supported on Plus and Max if you'd rather use that.

Is my data secure? +

Yes — see our Security page for details on encryption, backups, and how your account stays isolated from every other organization on the platform.

How do I get support? +

Use the Contact page — every plan includes support.

Still have questions?

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SparkyMinis Media-Tech LLP

We build beautiful, reliable software to power the next generation of businesses. SPARKYSite is proudly crafted by our team.

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